Privacy Policy

Last Updated: [December 8, 2025]

Freeland (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and marketplace services (collectively, the “Platform”).

By using the Platform, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect

We may collect the following information when you use Freeland:

1.1 Personal Information

Information you provide when you create an account or update your profile, such as:

Name

Email address

Phone number

Profile photo

Shipping or contact details (if shared with buyers/sellers)

1.2 Transaction Information

Details related to buying or selling on the Platform:

Item listings

Purchase history

Payment details (processed by third-party providers)

Communication between buyers and sellers

1.3 Payment Information

Freeland does not store credit card or bank information. Payments are handled by third-party payment processors whose terms govern their use of your data.

1.4 Automatically Collected Information

We may automatically collect:

IP address

Device information

Browser type

Usage data (pages viewed, features used)

Cookies and tracking technologies

This helps us improve performance and user experience.

  1. How We Use Your Information

We use collected information to:

Create and manage your account

Enable buying and selling features

Facilitate communication between users

Improve, secure, and optimize the Platform

Prevent fraud, abuse, and unsafe activity

Provide customer support

Send service updates or important notifications

Analyze usage patterns for internal purposes

We do not sell your personal data to third parties.

  1. How We Share Your Information

We may share your information with the following:

3.1 Other Users

When you interact on the Platform, certain information may be visible to others, such as:

Username

Profile photo

Item listings

Reviews or ratings

When buying/selling, limited contact details may be shared as needed to complete transactions.

3.2 Service Providers

We may share data with trusted partners who support Platform functions, such as:

Payment processors

Hosting providers

Analytics tools

Customer support systems

These partners may only use your data to perform services on our behalf.

3.3 Legal Compliance

We may disclose information if required to:

comply with laws, regulations, or legal processes

respond to governmental requests

protect the rights, safety, or property of Freeland or users

investigate fraud or illegal activity

  1. Cookies & Tracking Technologies

Freeland may use cookies, web beacons, and similar technologies to:

keep you logged in

improve site performance

personalize your experience

analyze usage patterns

You may disable cookies in your browser, but some features may not function properly.

  1. Data Security

We take reasonable technical and organizational measures to protect your information. However, no online platform is completely secure, and we cannot guarantee absolute protection.

  1. Data Retention

We retain your data for as long as your account is active or as necessary to:

provide services

comply with legal obligations

resolve disputes

enforce policies

You may request account deletion at any time.

  1. Your Choices & Rights

Depending on your region, you may have rights such as:

Accessing your personal data

Updating or correcting information

Requesting deletion of your account

Opting out of certain communications

To exercise these rights, contact us at [your email here].

  1. Children’s Privacy

Freeland is not intended for children under 13 (or the minimum age required in your region). We do not knowingly collect data from children. If we learn data was collected from a minor, we will delete it promptly.

  1. Third-Party Links

The Platform may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their practices.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Platform signifies your acceptance of the revised policy.

  1. Contact Us

If you have questions or requests regarding this Privacy Policy, use the contact page.