FREELAND

Privacy policy

Last updated December 8, 2025

Freeland (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and marketplace services (collectively, the “Platform”).

By using the Platform, you agree to the terms outlined in this Privacy Policy.

1. Information we collect

We may collect the following information when you use Freeland:

1.1 Personal information

Information you provide when you create an account or update your profile, such as:

  • Name
  • Email address
  • Phone number
  • Profile photo
  • Shipping or contact details (if shared with buyers/sellers)

1.2 Transaction information

Details related to buying or selling on the Platform:

  • Item listings
  • Purchase history
  • Payment details (processed by third-party providers)
  • Communication between buyers and sellers

1.3 Payment information

Freeland does not store credit card or bank information. Payments are handled by third-party payment processors whose terms govern their use of your data.

1.4 Automatically collected information

We may automatically collect:

  • IP address
  • Device information
  • Browser type
  • Usage data (pages viewed, features used)
  • Cookies and tracking technologies

This helps us improve performance and user experience.

2. How we use your information

We use collected information to:

  • Create and manage your account
  • Enable buying and selling features
  • Facilitate communication between users
  • Improve, secure, and optimize the Platform
  • Prevent fraud, abuse, and unsafe activity
  • Provide customer support
  • Send service updates or important notifications
  • Analyze usage patterns for internal purposes

We do not sell your personal data to third parties.

3. How we share your information

We may share your information with the following:

3.1 Other users

When you interact on the Platform, certain information may be visible to others, such as:

  • Username
  • Profile photo
  • Item listings
  • Reviews or ratings

When buying/selling, limited contact details may be shared as needed to complete transactions.

3.2 Service providers

We may share data with trusted partners who support Platform functions, such as:

  • Payment processors
  • Hosting providers
  • Analytics tools
  • Customer support systems

These partners may only use your data to perform services on our behalf.

3.3 Legal compliance

We may disclose information if required to:

  • comply with laws, regulations, or legal processes
  • respond to governmental requests
  • protect the rights, safety, or property of Freeland or users
  • investigate fraud or illegal activity

4. Cookies and tracking technologies

Freeland may use cookies, web beacons, and similar technologies to:

  • keep you logged in
  • improve site performance
  • personalize your experience
  • analyze usage patterns

You may disable cookies in your browser, but some features may not function properly.

5. Data security

We take reasonable technical and organizational measures to protect your information. However, no online platform is completely secure, and we cannot guarantee absolute protection.

6. Data retention

We retain your data for as long as your account is active or as necessary to:

  • provide services
  • comply with legal obligations
  • resolve disputes
  • enforce policies

You may request account deletion at any time.

7. Your choices and rights

Depending on your region, you may have rights such as:

  • Accessing your personal data
  • Updating or correcting information
  • Requesting deletion of your account
  • Opting out of certain communications

To exercise these rights, contact us at [email protected].

8. Children’s privacy

Freeland is not intended for children under 13 (or the minimum age required in your region). We do not knowingly collect data from children. If we learn data was collected from a minor, we will delete it promptly.

9. Third-party links

The Platform may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their practices.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Platform signifies your acceptance of the revised policy.

11. Contact us

If you have questions or requests regarding this Privacy Policy, use the contact page.